At Home Clic, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or use our services. We comply with UK data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect the following types of personal data:
- Personal Identification Information: This may include your name, email address, phone number, and address when you contact us or place an order.
- Technical Data: Information about your device, browser type, IP address, and browsing behaviour on our website, collected through cookies.
- Transactional Data: This includes details of purchases, services requested, and payment information.
2. How We Use Your Information
We use the personal data we collect for the following purposes:
- To process orders and provide the services you request, including delivery and customer support.
- To communicate with you regarding your orders, enquiries, and other customer service matters.
- To improve our website and services based on your feedback and usage.
- To send marketing communications, such as promotions and updates, if you have opted in.
- To comply with legal obligations and protect our legal rights.
3. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share it with:
- Service Providers: Trusted third parties who assist us with website operations, payment processing, delivery, and customer support.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
4. Data Security
We take the security of your personal data seriously. We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, please be aware that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
5. Cookies
Our website uses cookies to enhance your user experience by remembering your preferences and analysing website usage. You can control the use of cookies through your browser settings, but this may affect your ability to use certain features on the website.
For more information, please refer to our [Cookie Policy].
6. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.
- Right to Restrict Processing: You can request a limitation on how we process your data.
- Right to Object: You can object to the processing of your personal data for direct marketing purposes.
- Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
To exercise these rights, please contact us using the details below.
7. Links to Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us.